> ## Documentation Index
> Fetch the complete documentation index at: https://docs.roserx.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# HCP Contacts

> A directory of verified healthcare professionals who have identified themselves through your widgets.

HCP Contacts is a directory of every healthcare professional who has verified their identity through one of your widgets. Each time an HCP completes [HCP verification](/guides/widgets/hcp-verification) — whether by AHPRA registration in Australia or NPI in the United States — their details are captured here.

<Info>
  Navigate to **Monitor → HCP contacts** in the left sidebar. Contacts appear automatically as HCPs verify on your widgets — there's nothing to configure.
</Info>

## The contacts table

Each verified HCP appears as one row:

| Column         | Description                                                                |
| -------------- | -------------------------------------------------------------------------- |
| **Name**       | The HCP's name from the registry record                                    |
| **Profession** | Their registered profession (e.g. Medical Practitioner, Pharmacist)        |
| **Identifier** | Their AHPRA registration number or NPI                                     |
| **Status**     | Their registration status from the registry, shown as a method-aware badge |
| **Type**       | The verification method used — AHPRA or NPI                                |
| **Conditions** | Any conditions attached to their registration (AHPRA)                      |
| **Email**      | The professional email they provided (AHPRA verification only)             |
| **Widget**     | Which widget they verified on                                              |
| **Confirmed**  | When the verification was completed                                        |

<Note>
  NPI verification collects the NPI number and a self-attestation, but not an email address — so the Email column is populated for AHPRA-verified contacts only.
</Note>

## Common use cases

<CardGroup cols={2}>
  <Card title="Audience insight" icon="user-doctor">
    See which professions are engaging with your HCP-facing content, and through which widgets.
  </Card>

  <Card title="Compliance evidence" icon="shield-check">
    Demonstrate that gated content was only served to verified healthcare professionals.
  </Card>

  <Card title="Deployment comparison" icon="chart-bar">
    Compare verification volume across widgets to see which placements reach the most HCPs.
  </Card>

  <Card title="Follow-up" icon="envelope">
    Use captured professional emails (AHPRA verifications) for permitted follow-up communications.
  </Card>
</CardGroup>

## Next steps

<CardGroup cols={2}>
  <Card title="HCP Verification" icon="badge-check" href="/guides/widgets/hcp-verification">
    Learn how AHPRA and NPI verification work and how to enable them on a widget.
  </Card>

  <Card title="Conversations" icon="messages" href="/guides/monitoring/conversations">
    Review the conversations verified HCPs are having with your agents.
  </Card>
</CardGroup>