The Audit Log captures actions automatically. No configuration is required — every tracked action is logged from the moment your organisation is created.
Accessing the audit log
Navigate to Monitor → Audit Log in the left sidebar.Filtering events
Use the filter bar to narrow the log to the events you’re interested in:- Actor — Filter by the person or system that performed the action.
- Action — Filter by the type of action (e.g. created, updated, deleted).
- Target Type — Filter by what the action was performed on (e.g. Agent, Widget, Document).
- Result — Filter by outcome: Success, Failure, or Denied.
- Date range — Select a custom date range to focus on a specific period.
Audit log table
Each row in the table represents a single action, displayed with the following columns:| Column | Description |
|---|---|
| Timestamp | The exact date and time the action occurred |
| Actor | Who performed the action, with a colour-coded type badge |
| Action | What was done (e.g. “created”, “updated”, “deleted”) |
| Target | The specific item the action was performed on |
| Result | Colour-coded outcome: green for Success, red for Failure, yellow for Denied |
Actor types
Actions can be performed by different types of actors, each identified by a colour-coded badge:| Actor Type | Badge Colour | Description |
|---|---|---|
| User | Blue | A human team member performed the action |
| System | Purple | An automated platform process performed the action |
| API | Orange | The action was triggered via the API |
Expandable row details
Click any row to expand it and see additional information:- Description — A human-readable summary of what happened.
- Metadata — Key-value pairs providing additional context, such as changed field names, previous values, or related entity IDs.
Actions tracked
The Audit Log records actions across every major area of the platform, organised by category:Agent actions
Agent actions
- created — A new agent was created.
- updated — Agent settings were modified (e.g. model, tone, response length).
- published — An agent was published and made active.
- archived — An agent was archived and removed from active use.
- deleted — An agent was permanently deleted.
- guidance_updated — Guardrails or guidance settings were changed.
Widget actions
Widget actions
- created — A new widget was created.
- updated — Widget settings were modified (e.g. style, tabs, domain restrictions).
- deleted — A widget was deleted.
Document actions
Document actions
- uploaded — A document was added to an agent’s knowledge base.
- deleted — A document was removed from the knowledge base.
- reindexed — A document was reprocessed and re-indexed.
- URL added — A URL source was added to the knowledge base.
Resource actions
Resource actions
- uploaded — A resource file was uploaded.
- created — A resource link was created.
- deleted — A resource was removed.
Adverse event actions
Adverse event actions
- config updated — Adverse event monitoring configuration was changed.
- status changed — An adverse event’s review status was updated.
- reviewed — An adverse event was reviewed and notes were added.
- exported — Adverse event data was exported (CSV or regulatory format).
Topic actions
Topic actions
- created — A new topic was created.
- updated — A topic’s keywords or settings were modified.
- deleted — A topic was removed.
Testing actions
Testing actions
- created — A new batch test was created.
- deleted — A batch test was deleted.
- duplicated — A batch test was duplicated.
User actions
User actions
- invited — A new team member was invited to the organisation.
- removed — A team member was removed from the organisation.
- role changed — A team member’s role was updated.
Settings actions
Settings actions
- updated — Organisation or platform settings were modified.
Exporting the audit log
Click the Export CSV button to download audit log data. Exports can include up to 10,000 events based on your current filters.Common use cases
Compliance audits
Track who made changes to agent guardrails, adverse event settings, or other compliance-critical configuration. Export the log for external audit purposes.
Change investigation
If an agent’s behaviour changes unexpectedly, use the audit log to trace recent modifications and identify the cause.
Access monitoring
Review user actions to ensure appropriate access and usage patterns across your team.
System activity
Monitor automated system actions such as document reindexing or scheduled processes.