Quick Start
Go from sign-up to a live widget in minutes.
Key Concepts
Understand the core building blocks of Compass.
Create Your First Agent
Set up an AI agent tailored to your product and audience.
Deploy a Widget
Embed a chat widget on your website in a few clicks.
Two agent types, built for pharma
Compass supports two specialised agent types, each designed for a distinct audience:HCP Product Detailer
Delivers clinical and product information to verified healthcare professionals. Supports detailed, evidence-based responses grounded in approved materials.
Patient Navigator
Provides accessible, easy-to-understand health and product information for patients and consumers. Uses a warm, supportive tone with clear language.
What can you do with Compass?
Configure AI Agents
Build conversational agents powered by leading AI models. Choose your model, set the tone and response style, and connect your approved knowledge base.
Deploy Widgets
Create embeddable chat widgets with fully customisable themes, colours, and layouts. Deploy as a popup, slider, or fullscreen experience.
Monitor & Analyse
Track conversations, review chat logs, and gain insights through built-in analytics. Understand what your users are asking and how your agents perform.
Ensure Compliance
Configure regulatory guardrails for TGA, FDA, and other jurisdictions. Set prohibited terms, manage off-label policies, and detect adverse events automatically.
Platform highlights
Compass is built from the ground up for regulated industries. Every feature is designed with compliance, traceability, and safety in mind.
- Regulatory compliance — Configure guardrails for TGA, FDA, and other regulatory frameworks. Define approved claims, prohibited terms, and off-label content policies.
- Adverse event detection — AI-powered pharmacovigilance automatically identifies potential adverse drug reactions in conversations and flags them for review.
- HCP verification — Gate restricted content behind AHPRA-based healthcare professional verification, ensuring only qualified practitioners access clinical materials.
- Audit logging — Every action across the platform is recorded in a comprehensive audit trail, supporting your governance and reporting requirements.
- Knowledge-grounded responses — Agents respond using retrieval-augmented generation (RAG) from your approved documents, reducing hallucination and keeping answers on-label.

