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HCP Contacts is a directory of every healthcare professional who has verified their identity through one of your widgets. Each time an HCP completes HCP verification — whether by AHPRA registration in Australia or NPI in the United States — their details are captured here.
Navigate to Monitor → HCP contacts in the left sidebar. Contacts appear automatically as HCPs verify on your widgets — there’s nothing to configure.

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The contacts table

Each verified HCP appears as one row:
NPI verification collects the NPI number and a self-attestation, but not an email address — so the Email column is populated for AHPRA-verified contacts only.

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Common use cases

Audience insight

See which professions are engaging with your HCP-facing content, and through which widgets.

Compliance evidence

Demonstrate that gated content was only served to verified healthcare professionals.

Deployment comparison

Compare verification volume across widgets to see which placements reach the most HCPs.

Follow-up

Use captured professional emails (AHPRA verifications) for permitted follow-up communications.

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Next steps

HCP Verification

Learn how AHPRA and NPI verification work and how to enable them on a widget.

Conversations

Review the conversations verified HCPs are having with your agents.